When performing offline activation, error code "0x20020215" appeared and offline activation failed.
It usually happens when a user is attempting to import the activation data (.zna). "0x20022015" means the program is unable to write license file into the computer.
- Uninstall all Right PDF/ Gaaiho products on your computer
- Go to path "%SystemDrive%\Documents and Settings\All Users\Application Data\"(In Windows 7 or Vista, "%SystemDrive%\ProgramData") and delete "Zeon" folder
- Re-install Right PDF/ Gaaiho
- Export activation data, upload and download a new license file (.zna) to activate