Kolas Hemek
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Articles
Recent activity by Kolas Hemek-
What does "0x20022022" mean?
Issue Error code "0x20022022" when activating Right PDF/ Gaaiho PDF products. Activation failed. Explanation The program memorizes and auto-detects the system information. When it finds out that ...
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How to tell 32-bit system from 64-bit system?
Windows 10 Go to the bottom-left corner and right-click on the Windows "Start" button > select "System" > "System Type". Windows 7 Right-click "My Computer", and select "Properties" to open pr...
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Failed to convert files, and a message says "Zeon/ Gaaiho license service is not started"?
Issue "If Zeon/ Gaaiho License Service has not been started, please start it in Services Management, so the product can get the correct license information." There will often be a "Limit is exceede...
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Why do the margins change after conversion?
Issue The margin settings of the converted PDF file are different from the original margin settings after file conversion. Solution Normally, PDF conversion strictly follows the settings of the o...
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I can't find my license e-mail, what should I do?
1. Please sign in with the purchasing account and from the top-right dropdown menu select "Retrieve serial number" 2. Enter the email address used to purchase this SN 3. An e-mail with your p...
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What does error 104 mean?
If you are getting error 104 during offline deactivation, the incorrect procedure shown below could be the cause: 1. First, the license type becomes "deactivated" after you export the .htm file2. Y...
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Why does error message "126" show during Right PDF/ Gaaiho PDF Converter installation?
Issue Error message "126" show during Right PDF/ Gaaiho PDF Converter installation. Failed to install. Description This happens when there is no necessary patches installed on some Windows versio...
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Why does error "0x20020215" show during offline activation?
Issue When performing offline activation, error code "0x20020215" appeared and offline activation failed. Description It usually happens when a user is attempting to import the activation data (...
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My Right PDF/ Gaaiho license became trial and I got "0x20020221" when trying to activate, why?
Issue You are 100% percent sure you have activated the product and it has been working properly. All of a sudden, the license status becomes trial and you are no longer able to access the full-feat...
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What does error code 16 mean?
Issue While trying to activate Right PDF/ Gaaiho with a license code, a message shows error code 16 and activation fails. Description The license code was disabled and cannot be used to activate...