Support Agent
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Recent activity by Support Agent-
How to Continue Reading Where You Left Off in a PDF File?
If you use an internet browser to read PDF files, like Chrome, Firefox, or Edge, they will always show you the beginning of the document. This can be frustrating if you are reading a long PDF file....
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Right PDF Editor/ Gaaiho Doc could not perform OCR on this page because it contains renderable text
Issue When you start the Recognize Text Using OCR command, Right PDF Editor returns the following error: "Right PDF Editor could not perform OCR on this page because it contains renderable text....
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Why do I receive error code -10151/-10152 when I try to activate my license?
Issue Failed to activate Right PDF/ Gaaiho license. Receive error code -10151 or -10152 when activating Right PDF/ Gaaiho license. Description Error code -10151 and "-10152" indicates that the 32...
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Why does error "102" show during offline de-activation?
Issue While trying to offline deactivate Right PDF/ Gaaiho, a message shows error code "102" and offline deactivation fails. Description Error 102 occurs when the .htm file uploaded is not the la...
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"Error 30005. This installation packlage is not supported by this processor. Contact your product vendor"
Issue Error 30005 during installation and fails to install Gaaiho PDF. Description Error 30005 usually means you have installed the wrong installer (starting from Gaaiho PDF 4, it is combined int...
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What version of Gaaiho PDF am I currently using?
The 2 most common ways to check your license information and software version are: Go to Windows Start button > Right PDF Pro (Gaaiho) > License Information Open Right PDF Pro (Gaaiho) software > ...
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Missing Content or Garbled Text when Printing
Issue Missing content or garbled text when printing with Right PDF Editor/ Gaaiho Doc or Right PDF Reader. Description This issue may be caused by specific PDF files or the compatibility of Right...
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Why does error "127" show, when I activate my subscription license?
Issue Error 127 appears when I am activating a subscription license. Activation failed. If you have question about subscription license activation, please refer to: How to activate Right PDF Subscr...
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Why does error "-10180" show, when I activate my subscription license?
Issue Error -10180 appears when I am activating a subscription license with a license code (serial number). Activation failed. Description You are using the license code (serial number) instead ...
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Why am I getting error "0x20020101"?
Issue Error "0x20020101" when activating Right PDF/ Gaaiho PDF products. Activation failed. Description There is some problem with the activation data during activation which causes the activatio...