Support Agent
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Recent activity by Support Agent-
The Must-knows of Summarizing PDF Comments
The benefits of PDF comments have already been promoted for a long while and it’s been a success as everyone knows how to use commenting tools to annotate documents. Regardless of your rank ...
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PDF thumbnails not showing in Windows File Explorer and other folders
Issue PDF thumbnails not showing in Windows File Explorer and other folders. Instead, only the PDF icon was shown. Description This is likely caused by your Windows folder view setting instead o...
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Gaaiho PDF Suite 5 crash /Gaaiho Doc has stopped working during activation - Windows 10
Important Note: Starting from version 6, "Right PDF" becomes the official name in place of "Gaaiho". Please remember to update our URL and email address. Issue Gaaiho PDF Suite 5 Crash/no...
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Why does error "127" show, when I activate my subscription license?
Issue Error 127 appears when I am activating a subscription license. Activation failed. If you have question about subscription license activation, please refer to: How to activate Right PDF Subscr...
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Missing Content or Garbled Text when Printing
Issue Missing content or garbled text when printing with Right PDF Editor/ Gaaiho Doc or Right PDF Reader. Description This issue may be caused by specific PDF files or the compatibility of Right...
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PDF File Opens in Print Mode
Issue When double-click to open a PDF file, it automatically brings up the Print dialog box in Right PDF Reader or Right PDF Pro (Gaaiho PDF Reader or Gaaiho PDF Suite). Description If this only...
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Why does error "-10180" show, when I activate my subscription license?
Issue Error -10180 appears when I am activating a subscription license with a license code (serial number). Activation failed. Description You are using the license code (serial number) instead ...
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Unable to perform PDF related tasks on my IE browser after installing Gaaiho PDF
Issue Some organizations that integrate IE (Internet Explorer) to perform PDF related tasks might encounter some issues after installing Gaaiho PDF Suite or Gaaiho Reader. Description An IE plug...
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Watermark or conversion issues caused by installing different Right PDF/ Gaaiho products successively
Issue Trial watermark or conversion issues when converting PDF files. Description Watermark or conversion issues caused by installing different Right PDF/ Gaaiho products successively. Solution...
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Why does Right PDF Editor/ Gaaiho Doc printer sometimes stop responding?
Issue If you intend to either virtually or physically print an oversized document in Wins 7/ Wins 8/Wins 10/ Windows Server 2012, or higher versions, this issue could happen. Description This is ...