Issues and Errors
Having problem with certain features or receiving error messages? You’re in the right place.
- Right PDF Editor/ Gaaiho Doc could not perform OCR on this page because it contains renderable text
- Why do I get "Exceed the maximum numbers of files and pages/Limit is exceeded" notification?
- Why can't I activate after system restore?
- I have a valid license, but received the following error when trying to activate it. "You are attempting to exceed the number of clients permitted to use your license. You should purchase an additional license or release a license..."
- Why do I run into "Valid License not found"?
- Unable to show the contents of packaged PDF files, and a Flash warning appears.
- PDF File Scrollbar Missing
- Why couldn't I activate the product after cloning the hard drive?
- Why is my PDF name different from File Name?
- I cannot find my Right PDF Editor menu bar?
- How to find the missing Right PDF/ Gaaiho toolbar/add-in in Word?
- Why are my PPT's hyperlinks not working in PDF after conversion?
- PDF thumbnails not showing in Windows File Explorer and other folders
- My Converter (Driver) cannot convert Word and Excel file, and I can't see .doc and .xls in the "supported file format" list.
- Failed to convert files, and a message says "Zeon/ Gaaiho license service is not started"?
- Why fonts are wrongly replaced?
- Missing Content or Garbled Text when Printing
- PDF File Opens in Print Mode
- Unable to perform PDF related tasks on my IE browser after installing Gaaiho PDF
- My Right PDF/ Gaaiho license became trial and I got "0x20020221" when trying to activate, why?
- Watermark or conversion issues caused by installing different Right PDF/ Gaaiho products successively
- Why couldn't I sign PDF with Adobe Reader?
- Why do the margins change after conversion?
- Does Right PDF Reader support filling out forms? Can the filled forms be saved?
- I cannot set conversion settings for Converter/ Driver, what should I do?
- When printing Word file, it prints Letter format to A4 format, what's wrong?
- Why Excel does not respond when I right-click .xls file and try to convert it to PDF?
- I run Outlook and then run Microsoft Word 2003, and cannot see Gaaiho icon?
- Why does Right PDF Editor/ Gaaiho Doc printer sometimes stop responding?
- Why my page size is not what I specified in "General Settings > Page Size"?