Support Agent
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Recent activity by Support Agent-
How do I deactivate Right PDF macOS?
Online Deactivation: 1. Launch Right PDF and click "Right PDF" in the left top > "License Information". 2. Click "Deactivate" button 3. Select "Online" to deactivate the product 4. Wait until...
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Why am I seeing "License Check Failed" when launching Right PDF Pro?
Issue： A “License Check Failed” dialog box appears when launching Right PDF Pro, while your subscription plan is still valid. Description： It happens when the computer installed with Right PDF Pro...
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TSL (Terminal Server License) limit reached? (Right PDF)
Issue Under certain circumstances, you will see this notification while launching Right PDF: Description This means the number of users accessing Right PDF has reached the license limit. Solut...
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What if I want to move the software (Right PDF) to another computer?
First, you need to deactivate the product on the old computer so that a license copy can be released. Afterwards, you can activate the license on a new computer. Online Deactivation: 1. Launch an...
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How do I deactivate Right PDF 6 online/offline?
Online Deactivation 1. Launch any Right PDF software and go to "Help" > "License Information". OR For Right PDF Pro: Go to Start > All Programs > Right PDF Pro > License Information. "License Info...
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How do I activate Right PDF 6 online/offline?
Important: For "Perpetual" license, please activate the software with your 32-digit license code/serial number; For "Subscription" license, please activate the software with your account and p...
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How to assign licenses to groups?
Important Note: Starting from version 6, "Right PDF" becomes the official name in place of "Gaaiho". For business users who have multiple products in their hands, Group feature is a hand...
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Does Right PDF provide MSI installation file for mass deployment?
Yes, Right PDF installers are developed using standard Windows Installer technology and Microsoft Installer (MSI) commands were developed by Microsoft. If you need an MSI file, please create a Righ...
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Unable to show the contents of packaged PDF files, and a Flash warning appears.
Issue Unable to show the contents of packaged PDF files, instead a Flash warning appears. Description Adobe Flash Player was discontinued on December 31, 2020, and contents were blocked startin...
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Update: Gaaiho PDF 5.4 | Response to Adobe Flash EOL
Adobe Flash Player was discontinued on December 31, 2020, and blocked Flash content from running in Flash Player effective January 12, 2021. This affected features in Gaaiho Doc and Gaaiho PDF Read...