Support Agent
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[Old Version] How do I deactivate online/offline for Gaaiho PDF Suite 2 or 3
Online Deactivation: 1. Select "Start→All Programs→Gaaiho→Gaaiho PDF Suite→License Information"2. Click "Deactivate" button 3. Select "Online Deactivation" to deactivate the product 4. Wait u...
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Why is my PDF name different from File Name?
Issue When open a PDF file, the name of the file shown in the PDF browser is different from the File name. Description A PDF can be configured to show either the "File Name" or "Document Title" i...
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How to validate field contents?
Recently I have got some interesting questions and one of them that has been asked again and again is how to make fields that can validate field value in an AcroForm. Some of our users already know...
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Why does error "125" show during offline activation?
Issue While trying to offline activate Right PDF/ Gaaiho with a license code, a message shows error code "125" and offline activation fails. Description Error 125 occurs when the .htm file upload...
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Except Right PDF Pro, do Converter or other Right PDF products provide Subscription license?
Currently, only Right PDF Pro provides Subscription licensing model. Related Articles: Subscription vs. Perpetual License Remote Desktop and Enterprise Licensing Programs
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I cannot find my Right PDF Editor menu bar?
Issue Menu bar disappeared in a specific PDF file. Description The "Initial View" setting of "Menu bar" may have been hidden by the author. Solution Open the PDF file with Right PDF Editor >...
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The Must-knows of Summarizing PDF Comments
The benefits of PDF comments have already been promoted for a long while and it’s been a success as everyone knows how to use commenting tools to annotate documents. Regardless of your rank ...
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PDF thumbnails not showing in Windows File Explorer and other folders
Issue PDF thumbnails not showing in Windows File Explorer and other folders. Instead, only the PDF icon was shown. Description This is likely caused by your Windows folder view setting instead o...
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Gaaiho PDF Suite 5 crash /Gaaiho Doc has stopped working during activation - Windows 10
Important Note: Starting from version 6, "Right PDF" becomes the official name in place of "Gaaiho". Please remember to update our URL and email address. Issue Gaaiho PDF Suite 5 Crash/no...
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Why does error "127" show, when I activate my subscription license?
Issue Error 127 appears when I am activating a subscription license. Activation failed. If you have question about subscription license activation, please refer to: How to activate Right PDF Subscr...