Important Note: Starting from version 6, "Right PDF" becomes the official name in place of "Gaaiho". Please remember to update our URL and email address. |
Issue
Gaaiho PDF Suite 5 Crash/not respond/Gaaiho Doc has stopped working during activation.
Description
Incompatible with the new Window 10 "version: 1809". You may encounter this issue if your Windows OS is updated to version: 1809.
Solution
-
- Run > services.msc > stop Gaaiho License Service
- go to "bin" folder (under C:\Program Files (x86)\ZEON\Gaaiho\Gaaiho PDF Suite\bin) and replace the old GZNSL9UI.dll file with the attached new "GZNSL9UI.dll" file:
- at Services, restart Gaaiho License Service
- Run > services.msc > stop Gaaiho License Service
Please contact us at support@rightpdf.com if you are still having trouble with license activation
(This issue is fixed in Gaaiho PDF Suite 5.2 and later versions, please update to the latest Gaaiho PDF Suite).
Comments
0 comments
Article is closed for comments.