Important Note: Starting from version 6, "Right PDF" becomes the official name in place of "Gaaiho". |
Issue
While trying to activate Right PDF/ Gaaiho with a license code, a message shows error code "-7000000" and activation fails.
Description
The activation data didn't send to our server. The computer may not be connected to the internet or blocked by the Firewall.
Solution
1. Check if the computer is connected to the internet. Or you could try activate offline (Right PDF/ Gaaiho)
2. Check if the Right PDF/ Gaaiho applications are allowed to communicate through Windows Firewall. Go to "Control Panel > System and Security > Allow an app or feature through windows firewall > Change Settings > Allow another app". Then Add Right PDF Pro (Gaaiho Doc), GZNAbout, GConvertToPDF (GPDFDirect in older versions) applications under the path "%SystemDrive%\Program Files (x86)\Zeon\Right PDF (Gaaiho)\Right PDF Pro (Gaaiho PDF Suite)\bin".
Then, try reactivate Right PDF/ Gaaiho Applications.
3. If you are using a Proxy Server, please contact your internet administrator to whitelist activation.rightpdf.com (port: 80, 443). If you use Gaaiho or old versions, please use activation.gaaiho.com (port: 80, 443).
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